952-826-8999
Financing Available facebook twitter houzz linkedin pintrest
Pro AV Catalog

Vivotek USA, Inc.

470 Lakeside Drive SuiteC,
Sunnyvale, CA 94085
United States
Project List
VIVOTEK Reinforces Rome Fiumicino Airport's Service Delivery
Posted on Tuesday, August 4, 2009
VIVOTEK Reinforces Rome Fiumicino Airport's Service Delivery

 

 
Mission
 
The Rome Fiumicino Airport is the largest airport in Italy and one of the busiest air stations worldwide. Every day, thousands of passengers approach the information center for help, increasing the need for more service staff and increasing airport management costs. To allocate service staff workload and deliver services more instantaneously and efficiently, dozens of information stands have been set up, which expand the airport's service delivery. In order to maintain service quality, the airport decided to install network cameras at each stand to facilitate communication between passengers and the service staff. For security purposes, the airport also installed network cameras in the elevators to enhance security levels. CDC Point S.p.A., VIVOTEK's distributor in Italy, was contacted and helped install hundreds of VIVOTEK FD6122 network cameras in the airport.
 
Solution
 
A total of 300 FD6122 network cameras were installed at the information stands, control rooms, and elevators. The airport has opted for the FD6122s because of its built-in IR illuminators, two-way audio functions, and vandal- and weather-proof housing. The IR illuminators for enhanced night vision make the FD6122s especially suitable for the dimly-lit elevators and information stands. Additionally, passengers can communicate easily with remote service staff via the two-way audio function, which significantly improves problem-solving efficacy. Since cameras at the information stands can be easily reached by passengers, the vandal-proof housing is also essential to prevent tampering. The IP66-compliant housing also protects the FD6122s located in the outdoor information stands from rain and dust.
 
Achievements
 
VIVOTEK's IP surveillance system significantly reduces the airport's spending on maintenance and staffing at its information centers and extends the airport's service delivery capabilities. The system guarantees passengers face-to-face communication with service personnel even when not physically at the information desk. Additionally, the elevator security cameras enhance passenger safety and speed up response times in emergencies. "Choosing VIVOTEK's system is really a wise move for us. Besides the benefit of passenger protection, it also reduces our management costs and service people's overhead", said Rio Giusti, Airport Manager.
close

COMMERCIAL SERVICES audio/video | security/surveillance | digital signage | lighting control | motorized shades | communications | fiber optics
HOME SERVICES theater | audio | automation | lighting control | motorized shades | security/surveillance | communications | fiber optics | computer services

Stealth Installation | Hot Products | Brands | Testimonials | About Us | Schedule Consultation

View Mobile Site

Serving the Twin Cities of Minneapolis and St. Paul, Minnesota, Acoustix Audio Video is a technology systems contractor that specializes in the design and installation of custom audio, video, home theater, automation, lighting control and security/surveillance systems within both residential and commercial environments. Certified Low Voltage Specialist. Bonded. Insured. Licensed. (#TS02121)

Networx IT Services


FINANCING AVAILABLE

© Acoustix Audio Video. All rights reserved.